Voice Broadcasting

Voice Broadcasting and Voice Mail Broadcast messages are a powerful way to communicate with a large group of people. Broadcast messages can be inbound -- where people call into a published number and listen to a pre-recorded interactive voice response (IVR) message; or outbound -- where an IVR system will use it's automatic dialer capabilities to call a list of people and play a prerecorded message. In either case, the inbounce or outbound call recipient can be prompted to take further action.

Inbound applications

Inbound voice broadcasting notifcations are for clients that want a group of callers to call in to a secure IVR server and retrieve messages. In a typical application, law firms dealing in large class actions suits often find this a cost effective way to to communicate the status of their respective legal actions to a diverse group of people in several different time zones. The law firm may wish to make it's own recordings or have Voice Connection provide one of our professional voices to record the message.

Call us and let us provide suggestions on how best to reach your audience.

Outbound applications

Outbound voice broadcasting notifications can be used in almost any scenario were an in dividual or organization wants to place a phone call to a large body of people. This is particularly helpful when the message recipients may be geographically dispersed or may not have convenient access to their email or the internet. In many applications, the message will allow the call recipient to take any number of further actions. Large companies may use this to broadcast periodic announcements of special events or circumstances. Alumni organizations may want to place a invitation to past graduates and allow the call recipient to answers a series of questions.

In more sophisticated applications, we can provide multiple forms of communication including voice, email and SMS text messaging. Of course, we can provide any number of alternatives to respond to the messaging, such as confirming receipt or transferring to a predetermined phone number. This is a great solution for surveys, reminders, follow-ups, and real time data collection. Please call us and allow us to discuss the options with you.

Industries

  •   Commercial; Retail; Legal

Typical applications

  • Inbound: legal action status notification

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  • Outbound: Marketing campaigns, reunions with RSVP; companywide announcements

Employees